Privacy Policy

SIRAi Technology Sdn. Bhd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website [www.siraitech.com].

By accessing or using our website, you hereby consent to the processing of your personal data as described in this Privacy Policy.

1. Types of Data We Collect

a. Personal Data

Personal data we may collect includes:

• Full Name
• Email Address
• Company Name
• Job Title

Collected through:

• Web forms or contact pages
• Demo or brochure requests
• Email or phone communication

b. Non-Personal Data

Automatically collected data includes:

• Browser information
• IP address
• Pages visited
• Time and date of access
• Referring website

2. How We Use Your Personal Data

We process your personal data for the following purposes:

• To respond to your inquiries or requests
• To send you marketing or promotional materials (only if you consent)
• To improve website performance and user experience
• To manage customer relationships and project follow-up
• To comply with legal or regulatory obligations

You may opt out of marketing communications at any time by emailing sales@siraitech.com.

3. Disclosure of Personal Data

We will not sell or rent your personal data. Your data may be shared with:

• Affiliates and partners involved in delivering our services
• Third-party service providers (e.g., analytics tools, CRM systems)
• Legal authorities if required by applicable laws

We will ensure that such third parties adhere to adequate data protection practices.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes it was collected for, or to comply with legal and regulatory obligations. When data is no longer needed, it will be securely deleted or anonymized.

5. Data Accuracy and Updates

We will take reasonable steps to ensure your data is accurate, complete, and up to date. You are encouraged to inform us of any changes to your personal information.

6. Data Access and Correction

Under the PDPA, you have the right to:

• Request access to your personal data
• Request correction or deletion of inaccurate or outdated data

To make a request, please contact us via sales@siraitech.com. A small administrative fee may apply as permitted under the PDPA.

7. Security Measures

We implement reasonable security practices to protect your data, including:

• Secure servers and networks
• Access controls and encryption
• Periodic security audits

However, no internet-based system can be 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Tools

Our website may use cookies to enhance user experience and for analytics purposes. You can configure your browser to decline cookies. Continued use of our site implies consent to this use.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their respective privacy policies.

10. Policy Revisions

This Privacy Policy may be updated from time to time. The most recent version will be published on this page with the effective date shown at the top.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: